"We found Paul to be a truly exceptional and helpful agent when he acted for us on the sale of our property. He excelled in keeping us up to date on requirements, progress, the level of interest, the timings of visits and in responding quickly to any queries we had. He was extremely professional and polite throughout, oversaw production of some excellent marketing, and provided strong but fair advice in relation to the valuation of the property. And he did all this for the same percentage as many other agents charge for a far inferior level of service! We thoroughly recommend him and in fact have already done so to several friends and contacts."
"Paul Cooney is the best real estate agent we've ever met. After looking for months, he was the first agent we felt was honest with us. He remained that person throughout the entire process. Due to the pandemic, he went above and beyond, helping in matters that ultimately weren't his to deal with. We are so thankful!"
"Keen, enthusiastic, reliable and genuine - I'd be happy to endorse this agent for selling your property."
"Paul Cooney made the whole process seamless; he was Incredibly professional, responsive and clearly very skilled at his job. His communication skills are second to none and the marketing material he produced for the sale of my house was immaculate and beautifully shot. If you are selling a house in Chiswick and surrounds you won’t go wrong if you choose Paul."
"Was absolute amazing to deal Paul! He was super responsive and managed the process professionally and in the best interest of all parties involved. Would always work with him again!"
"Buying a house as first-time buyer is an emotional journey but with all honesty, Paul and his team made it so smooth and clear that I couldn’t ask for better. From the first contact and viewing until the completion Paul has kept me up to date with progress, answered all my questions, kept the process going and chased involved parties where necessary. He really went over and beyond and changed my mind about real estate industry after this positive experience! I could not be happier partnering with him even though I was a buyer... Now, I’m having my dream place at heart of beautiful Chiswick, and I am hoping not to sell it any time soon but if so, I have already found my agent. Highly recommended! :) Wishing you all the best and success!"
"Paul is exceptional. Super quick, active, innovative and gets the job done."
"Paul have changed my view of estate agents, after wasting hours with other agencies in London it was such a relief to find such a competent team! It also helps they have the best portfolio of properties! Paul was genuine, knowledgeable and outrageously cool from day 1, making the whole transaction seamless. Thank you!"
"Paul recently sold a house for us in Chiswick and from start to finish the service was exemplary. The energy and enthusiasm was incredible. We were particularly impressed with the regular communication. We would have absolutely no hesitation in recommending Paul, far and away the best estate agent I have ever dealt with!"
"Great work ethic and fantastic customer service! Highly recommended!"
"Say goodbye to the dread of dealing with estate agents! Paul was absolutely awesome to deal with. Super professional, helpful and communicative. From the minute we met him, (at a property we decided wasn't for us), he was understanding and supportive and not in the least bit pushy. He stayed in contact keeping us updated with new properties and being transparent throughout. When we finally found our dream home, he managed the competitive bidding situation honestly (we think!). We got the keys to our new house today and we can't wait to make it a home! Highly recommend Paul to anyone looking for a personable and stress-free sale or purchase."
"A cut above all the rest! Paul’s personal touch in every interaction with prospective buyers really helped with my sale, and his timely communications always made me feel fully up to date. A real gem!"
"Paul sold my flat earlier this year and he did an amazing job in a tough market. Paul works super hard and provides incredible customer service with a personal touch. Recommend!"
"Paul's initial enthusiasm for our property was a sentiment that he carried throughout the sale right up to completion. Securing the right deal for us very quickly and seeing it through with excellent advice. With the occasional Memoji's offering some light relief it was a real pleasure to deal with Paul whilst not forgetting the professional team surrounding him."
"Paul was a thorough, professional and incredibly amiable estate agent. In some ways unconventional, he doesn't wear a suit, is very relaxed with his time and getting to know his customer and that's what works- he really is a breath of fresh air and got me an excellent deal. I wouldn't hesitate to recommend him and his team."
"It has been a pleasure to work with Paul on various projects, ethical, courteous, professional. The best in his field."
"We bought a property Paul was selling. The best experience we’ve ever had with an estate agent. Paul was extremely professional, responsive and transparent. He kept the process moving forwards quickly and kept all parties up to date. Overall, impressive and a very nice guy to deal with!"
"Paul Cooney is just incredible at what he does. Quick & efficient but most importantly always an open line of communication. Really stands out above the rest."
"I had a great experience buying a property through Paul. He was open, organised, fair, and got the job done. I highly recommend him and the team."
"We’ve had a wonderful experience with Paul. He was incredibly helpful during our search and throughout the completion process. Paul really helped to make sure that the completion was a smooth process and took place as quickly as possible which we really appreciated."
— Sophie & Jonny
"Paul is great, super responsive and knows how to add value and resolve issues."
"I don’t like estate agents.
But I do like Paul Cooney."
"Paul is a top-class estate agent. Attentive, sensitive. Very much appreciated working with him again."
"From start to finish of my sale, communication was outstanding, and he drove the whole process without any need for me to check what was happening with his boundless enthusiasm and knowledge. I couldn’t be happier - he turned a stressful situation into a serene experience."
"As a first-time buyer, I had heard all the horror stories and was nervous and a little intimated by the London property market. On meeting Paul, as a buyer, I knew immediately that I was in good hands! He is genuine, professional and most importantly, he is interested in people and what they want from a property. I believe it is his genuine care and interest in people and what makes them tick that makes him such a fantastic agent. He matches buyers and sellers in a truly unique fashion. The entire process was smooth and efficient thanks to Paul and his excellent communication skills- he keeps all parties in the loop. He is an incredibly hard worker and available anytime (including on his honeymoon!) to answer any questions/help. I highly recommend Paul and his agency to anyone considering selling in the W4 area. Thank you, Paul!"
"If you want to sell your property in Chiswick, there's only Paul! He has gone beyond what other agents might do and hand-picked our buyer, we had few but serious buyers only! I would not hesitate to work with him again if I had to sell in the future!"
"It has been an amazing process dealing with Paul. Communication has been excellent throughout, not a deadline missed."
"Paul Cooney is exceptionally talented in his field. He is extremely hard working and remained committed to the deal throughout. He is not only professional and courteous, but he recognises how important it is to stay in touch and continually update you throughout the transaction. I can't recommend him highly enough - he really does stand apart from other agents that I have dealt with over the years. Paul acted for the seller of our beautiful family home, and I would use them without question on any of our future property transactions."
"I recently bought a house which was being marketed by Paul. All of the team were very helpful, responsive and when issues came up Paul in particular was quick to do all he could to resolve them. I felt kept in the loop and when I did have questions Paul was quick to respond sometimes answering even well into the evening after office hours. Overall, I was very happy and impressed with the level of service that I received."
"If you have read any reviews, you would have come across the famous “Paul”! We recently bought our house through Paul, and I have to say that I concur with every positive review already written. His service was exceptional from start to finish. He is one of the most kind, conscientious, thorough & efficient people I have ever worked with. A calm, consummate professional, always with a genuine smile! Nothing was ever too much trouble. He was available to answer any questions at any time, even on his honeymoon! We will be eternally grateful for all Paul’s efforts in helping to make our forever home dream come true."
"Paul has recently sold our 2-bed flat. Managing to get an offer before we went into lockdown! A few years prior to selling Paul had valued our flat with the potential at selling at a later date. He kept in contact, not being pushing and often say "hello' on the high road. His passion of Chiswick & honesty was a main factor with going with him. At all times he kept communication with the whole chain and helped when necessary to help move it along. I wish you all the success with the future."
"I had an offer accepted on a house this week, and it might be strange to say but I was honestly gutted it wasn’t through Paul. I was recommended to him by a colleague and quickly learnt he is the best agent I think I will ever work with. He listens, he didn’t send me properties I didn’t want or try and make me view in areas I didn’t like, if he had a suggestion of a property that was out of area he would explain why I should view it and not just try and force me through the door. He kept in constant contact! He is realistic on pricing and ensures the properties are in a fit state to view, so many we viewed with other agents were so messy it was hard to view! Most of all though he’s honest! I will definitely recommend Paul and his team, and I am hopeful we will work together in the future!"
"I have nothing but the highest praise for Paul and his team. Professional, knowledgeable, courteous, good- humoured, buzzing with energy and enthusiasm, I knew I was in good hands from the off. Paul communicated via WhatsApp on an almost daily basis, so I was kept informed every step of the way on the marketing of the property. This was a probate sale and Paul made a potentially difficult experience seamless. His recommendation of an excellent conveyancing team was also spot on. Paul was a joy to deal with, went above and beyond what was expected, achieved a fantastic result for us and I would not hesitate to recommend him."
"Paul was amazing! His depth and breadth of knowledge of the area was a real benefit in our search and unlike most agents he listens to what you say and your requirements. He was also readily available."
"Paul is the best estate agent in the area. He knows his stuff and is genuinely interested in your individual needs and wants. I wouldn’t hesitate to recommend him to anyone buying or selling a property."
"Paul and the team were outstanding from Day 1. They recognised the match of buyer and seller straight away; did not push but gave plenty of context and background. Once in the process Paul was responsive, ready to deal with any issues and hugely professional. His manner is exemplary, and I highly recommend."
"Paul Cooney, who recently sold our family property, went above and beyond our expectations. His empathy, energy, knowledge and communication skills are second to none. A breath of fresh air!"
"Paul is the only estate agent in Chiswick I've come across who actually does what an estate agent ought to - he gives accurate valuations and achieves them, rather than making ludicrous overpromises to win the business, he finds the right buyers and ensures the sale goes smoothly and on time. And all with a smile on his face!"
"Paul goes above and beyond all expectations of customer service. I would go as far to say that it's the best customer service I have ever received in any industry. I doubt that there is a better estate agent in England. Paul knows his stuff and knows people. He managed to close a deal on my property a few days before lock down. He can match sellers to buyers, is incredibly responsive, amiable and goes the extra mile. He was even willing to make an hour’s drive to my house in the burbs to pick up keys when I couldn't drop them. Nothing is too much for Paul. He closes the deal with happy customers on both sides. I wouldn't want to use anyone else to buy or sell a property. Thanks Paul."
"Paul is truly a legend! He’s actually a really nice guy too. From start to finish of my sale, communication was outstanding, and he drove the whole process without any need for me to check what was happening with his boundless enthusiasm and knowledge. I couldn’t be happier - he turned a stressful situation into a serene experience."
"A very happy experience buying a flat with Paul. I got exceptional help, and all sorts of extra support including links to local craftsmen, and 24/7 availability - especially useful when negotiations got a touch fraught over a weekend. All Estate Agents should be like this. I may never move again, but if I do it will certainly be with Paul."
"Paul goes the extra mile, stays in touch, is realistic, understands the client, and delivers."
"I had been an estate agent in Chiswick and the surrounding areas for many years. I know a good estate agent when I meet one. Paul exceeded all my expectations. He was incredible to work with. Always available, always kept in touch via WhatsApp, full of energy, enthusiasm, knowledge and experience. I would not hesitate to recommend him. Simply the best."
"We found Paul’s honesty, transparency and personal touch very refreshing and in stark contrast to our experience with the larger, more traditional estate agents in the area. We were given a realistic estimate and achieved the asking price within a few weeks."
"Paul was fantastic. As first-time buyers he helped us navigate the process perfectly. He was super responsive by both email and WhatsApp and very patient with all our questions. I would 100% recommend based on our experience with Paul."
"Paul provided a refreshingly honest approach to managing our sale. He was extremely efficient and very responsive to communications. It was the best experience we could have hoped for and would certainly go to him again."
"Paul Cooney is an unusually good agent runs his business the way estate agencies should be run. He always responded promptly to communications and keeping us updated throughout our selling process. In addition, providing advice throughout the sale process. Many thanks to Paul for going the extra mile in assisting us to sell the property."
"Paul is such a pleasure to work with - incredibly professional and you won't find a more courteous chap in this industry. Very much looking forward to working more together in future! Two very enthusiastic thumbs up!"
"Having attempted to sell our property in 2016 and 2017 without luck after being very poorly advised by a number of local estate agents, it was with some trepidation when we decided to enter the market again in August of last year. Our fears proved to be utterly unfounded, and the process could not have run more smoothly. We found Paul’s honesty, transparency and personal touch very refreshing and in stark contrast to our experience with the larger, more traditional estate agents in the area. We were given a realistic estimate and achieved the asking price within a few weeks. He at all times responded quickly to any queries that arose and kept us up to date with developments along the way even though we were not in the country at the time. We cannot praise Paul and his team highly enough and would thoroughly recommend them to anyone in West London who is considering buying or selling their property."
"Paul Cooney is exceptionally talented in his field. He is extremely hard working and remained committed to the deal throughout. He is not only professional and courteous, but he recognises how important it is to stay in touch and continually update you throughout the transaction."
"Paul & his team absolutely stand out above the crowd. Paul sold me my first ever home in Chiswick and I couldn’t have asked for a more helpful, forthcoming, straight-talking and downright great, kind guy to guide me on my path to home ownership. Paul met me and introduced me to the property that would become my home - having grasped so quickly what would suit me. He helped me prepare an offer and do everything he could in his power to help me get the property while being fair with the owner. Others have mentioned here but his comms are second to none and his upbeat personality makes a very special experience that much more exciting. He also recommended a great lawyer and builder. When I come to sell my home, I would without a doubt use Paul and his team. Thank you for proving Estate Agents can be good guys!!!"
"Working with Paul Cooney and this team was truly a revolutionary experience. Forget about anything you have had to endure before. Paul has been on top of every single detail from day 1 to the end of the process, has communicated openly and in full transparency, has helped us overcome all the difficulties we've had and acted as an advisor and a friend. We trust him completely and would not work with anyone else in the future. Thank you for everything and kudos for your exceptional work."
"The great thing about Paul Cooney is that he takes the time to really understand what you are looking for, and then, in my case at least, finds the perfect property. He was also the ultimate professional in handling the ups and downs of negotiations and the purchase process in these extremely difficult lockdown times. Thank you, Paul."
"We have just sold our house using Paul and the experience was remarkably pain free. Paul is a rare breed indeed amongst his profession. He is courteous and professional but what stood out was his honesty and energy. He had frank conversations with us at the beginning of the process about price and strategy and seemed to have a clear plan of how to get the property sold. Paul’s energy and enthusiasm throughout the whole sale was palpable. I would say what makes Paul stand out is that is that he didn’t just show the house he enthusiastically sold all its attributes."
"Paul and his team have been absolutely amazing in the entire process of the purchase of our first home. Paul's personal customer-centric, no-stress approach immediately clicked with us, and we knew immediately we could trust him. He has been responsive, resourceful and honest. We completed the entire process in just 2 months! Thank you!"
— Miriam & Zaid
"We have nothing but praise for Paul and his team! Professional and efficient with a real focus on customer service. We felt fully informed through the entire process. Their passion for real estate and communication are really the key elements that make them stand out from the crowd. We would not hesitate to work with them again in the future."
— Cherie & Kevin
"Paul Cooney is an unusually good agent. He kept me informed at all times. He always responded promptly to communications."
"Paul is the only estate agent I've come across who actually does what an estate agent ought to - he gives accurate valuations and achieves them, rather than making ludicrous overpromises to win the business, he finds the right buyers and ensures the sale goes smoothly and on time. And all with a smile on his face!"
"Paul helped my mother sell a property in Chiswick, he was super-efficient, friendly, communicative and made what was a potentially stressful experience a very easy and relaxed one. Paul gives 100% commitment to looking after his clients. Thank you."
"Throughout our entire experience with Paul, he went above and beyond. From his initial enthusiasm to work with us through closing, Paul was diligent, transparent, responsive, and a joy to work with. He made the process as streamlined as possible and always made himself available to us, and as an added bonus quickly and efficiently sold our house at asking price. We can’t recommend him highly enough."
"Paul Cooney has an intimate knowledge of the Chiswick property market. He was easy to deal with, but also a trusted ambassador to represent our interests to potential buyers. After a rather impersonal experience with a bigger agency, it was a relief to deal with one single person as a continued point of contact from start to finish of the process. Paul represents a boutique service that pays for itself."
"We recently sold our home through Paul and cannot recommend them highly enough. Paul Cooney’s communication with us was second to none and he worked exceptionally hard throughout the process. Thank you so much!"
"Efficient, professional and a real 'Human' approach! Couldn't fault them!"
"Paul is a fantastic estate agent. He's professional, responsive and acts really well as the middle person between the buyer and seller. What I particularly liked about Paul was his honesty and keeping every party in the loop. He tried to keep the best interest in both the buyer and seller. I had viewed a lot of properties with a lot of different estate agents, and I can say that Paul and his team are by far the best estate agents I dealt with. Finally, I also had feedback from my solicitor about Paul. She has been a solicitor for 3 years and said she had never dealt with an estate agent like Paul. All the others are so pushy and rude. Whereas Paul was neither of these and whenever he contacted my solicitor, it was to get an update and see if there was anything he could do to help out. A very unique service provided by Paul and his team, and I would highly recommend to anyone selling or buying."
"Paul really made the whole process extremely easy for us outlining the process, presenting realistic summaries of the local market and pricing of the property. Paul Cooney is an enthusiastic estate agent who clearly loves his job and cares for his clients. He really made the whole process extremely easy for us."
"He was easy to deal with, but also a trusted ambassador to represent our interests to potential buyers. After a rather impersonal experience with a bigger agency, it was a relief to deal with one single person as a continued point of contact from start to finish of the process. Paul represents a boutique service that pays for itself."
"Paul really made the whole process extremely easy for us outlining the process, presenting realistic summaries of the local market and pricing of the property. Paul managed viewings through COVID restrictions providing updates on Tier Restrictions and requirements. As an estate agent they are extremely integrated with and supportive of the local community and businesses. Paul Cooney is an enthusiastic estate agent who clearly loves his job and cares for his clients. He really made the whole process extremely easy for us. His communication is effective, appropriate and friendly and I very much felt we were a team particularly when selecting which buyer was right for the property. In addition, Paul went above and beyond my expectations by providing support and encouragement to me vis a vis the agent for the property we bought in Kent (i.e. out of his area)."
"We have just sold our house using Paul and the experience was remarkably pain free. Paul is a rare breed indeed amongst his profession. He is courteous and professional but what stood out was his honesty and energy."
"His service was exceptional from start to finish. He is one of the most kind, conscientious, thorough & efficient people I have ever worked with. A calm, consummate professional, always with a genuine smile!"
"Paul has recently sold our house, the second property he has sold for us over the years. Paul’s enthusiasm, commitment and communication skills are second to none. At all times he kept all members of the chain updated, so often agents leave people in the dark wondering what is happening with paperwork. Paul sold our property during lockdown without anyone stepping inside the property - an impressive feat, this meant we secured our dream family home. Paul is honest with a huge passion for the Chiswick property market - we wish him every success."
"I recently purchased a property where Paul was acting for the Vendor. Paul and his team provided an excellent service, being extremely flexible with viewings and proactively managing the third parties involved in completing the transaction very swiftly. Responses were quick and helpful. Paul and his team were a pleasure to deal with."
"I’m not a fan of most estate agents! but Paul is a delight to deal with. He's really on the ball and very keen to keep everyone happy. Thanks again mate."
"Paul was exceptional. From the start he was candid, proactive, and professional. He encouraged and allowed ample time to be in the property prior to purchase to get a feel and to allow time for detailed checking of items. Throughout the post-sale activities, he proactively followed up with the difficult and protracted probate sale conveyancing, resolving some of the more intractable issues and patiently encouraged and checked in throughout the process."
"I don’t like estate agents. But I do like Paul Cooney. In all seriousness, he did a great job and was regularly in touch (without being annoying), constantly checking that everything was going smoothly and whether there was anything more he could do to help. He’s also the King of Emojis. Great service. Very impressed."
"We bought our beautiful Chiswick home through Paul after a year of searching. I think we've used almost every estate agent in the area, and they were worlds apart. Exceptional service, we felt like we were dealing with real human beings rather than salespeople. Couldn't rate highly enough and will use them when the time is right to move on."
"It was a breath of fresh air having Paul as an estate agent, and we had encountered many during our 26-month search! He was extremely honest and the whole process was very straight forward. Thank you for the very pleasant experience."
"Paul Cooney has sold a couple of houses for me. He's a big character and personality who's level of Brexit-proof optimism is incredible to behold. Importantly, he's a nice chap, frank and honest. In this regard he is head and shoulders above the procession of crooks and chancers I've had the misfortune to encounter from a range of other Chiswick agents."
"Delivering an exceptional and faultless level of service, Paul Cooney runs his business the way estate agencies should be run. Tightly communicating with the buyer and seller at all times, Paul provided market-leading advice throughout our purchasing process. With our very many thanks to Paul for making, what can be a difficult and stressful process, seamless, quick and actually a lot of fun."
"By far the best estate agent experience we had whilst searching for our new home in Chiswick. Paul was amazing throughout – he was honest, great at communicating with us at each stage and enjoyable to work with. We would highly recommend!"
— Roger & Fiona
"Paul is the best estate agent in Chiswick, he’s an all-round lovely bloke and his knowledge matches his personality."
"I've never quite met an agent like Paul Cooney. We had a complicated and long purchasing process, and he actually went above and beyond to assist us and relay messages between different parties for us."
"Simply a great experience working with Paul. You will very hardly find anyone who’s as knowledgeable and professional as him. He knows the area inside out."
"Paul and his team were very professional and a pleasure to deal with. We found Paul to be honest and knowledgeable about the Chiswick housing market and he gave us lots of advice along the way. Our flat was under offer in good time and everything completed smoothly. I would not hesitate to recommend him and his team!"
"Exceptional service. Paul and the team were incredibly helpful and reassuring, taking a genuine interest in proceedings, often beyond what would usually be seen as the agent’s role. The personification of personal service, I would not hesitate to recommend."
"Paul is like no other estate agent we have ever worked with. His approach and availability are unique. You can write to him at any time, and he will try to help out. He manages to be personal and friendly as well as professional and knowledgeable at the same time. He knows when to push and when to stay clear. Nothing is too difficult when you ask for help. This approach pays off!"